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05 Feb 2012

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Recruitment

Contracts and policies

New starters

During employment

+ Absence
+ Communication
+ Discipline
+ Discrimination
+ Family
+ Grievances
+ Managing - workers
+ Managing - organisation
+ Working hours

Pay and benefits

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Statistics and legislation

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Topic page - recruitment

Step by step recruitment
How to write a job description
How to write a person specification
How to write a job advert
Step by step interviewing
Competency-based selection
Occupational testing
How to run a simple assessment day
Step by step making a job offer
Discrimination - recruitment considerations
Data Protection - recruitment and selection
Recruitment documents

Topic page - contracts and policies

Employment status
Contracts of employment
Changing contractual terms
Restrictive covenants
Fixed-term contracts
Managing the psychological contract
Why have policies and procedures
Offer letter and contracts

Offer of employment
Statement of terms and conditions of employment
Contract of employment - annual hours
Contract of employment - apprentice
Contract of employment - fixed-term or defined project
Contract of employment - home worker
Contract of employment - job-share
Contract of employment - manager or senior staff
Casual worker's agreement
Director's service agreement

Handbooks/guidelines
1. Employee handbook
2. Drivers' handbook
3. Employee guide to appraisals
4. Maternity, adoption, paternity, parental and dependant leave guidelines
Essential policies and procedures
1. Absence reporting and sick pay
2. Bullying and harassment
3. Disciplinary procedure
4. Equal opportunity
5. Grievance procedure
6. Health and safety
7. Health and safety rules
8. IT and computer use
9. Maternity/adoption/paternity/
10. parental/dependant leave
11. Whistleblowing
Additional HR policies and agreements
1. Additional work
2. Business ethics
3. Business gifts and hospitality
4. Car and vehicle
5. Career break and sabbaticals
6. Data protection
7. Diversity
8. Dress code
9. Driving on business
10. Drugs, alcohol and substance abuse
11. Environmental
12. Expenses
13. Extended leave
14. Flexible working
15. Fraud prevention
16. Home working
17. Lone workers
18. Mobile phone
19. Personal relationships at work
20. Recruitment and selection
21. Redundancy
22. References
23. Relocation
24. Retirement
25. Reward
26. Search
27. Smoking
28. Stress
29. Training and development
30. Union partnership agreement
31. Work experience
32. Working and travelling abroad
33. Working with children and vulnerable adults
34. Working with volunteers
35. Work-related functions and events
Additional H & S policies and agreements
1. Accident report
2. Display screen equipment (DSE)
3. Driving on business
4. Drugs, alcohol and substance abuse
5. Fire safety
6. First aid at work {SITEMAP_POL_HOMEWORKING} {SITEMAP_POL_LONEWORKER} {SITEMAP_POL_MOBILE}
7. Personal protective equipment (PPE)
8. Smoking
9. Stress
10. Use of chemicals at work
11. Violence at work

Topic page - new starters

Pre-employment checks
Checking the right to work in the UK
Foreign nationals and work permits
Taking up references
Criminal records and CRB disclosures
Safeguarding Vulnerable Groups ("VBS")
Employing young persons and children
Transfer of Undertakings (TUPE)
Managing TUPE transfers - transfer in
Step by step induction
Managing the probationary period
New starter documents

Topic page - during employment

Absence
1. Handling absence due to sickness or injury
2. Statements of Fitness for Work
3. Return to work interviews
4. Data Protection - health monitoring
5. Managing long-term absence due to ill-health
6. Handling absences other than sickness
7. Managing holidays
8. Working Time Regulations (WTR)
9. Absence documents
Consultation and communication
1. Step by step communication
2. Consulting with your workers
3. Employee consultation
4. Step by step employee surveys
5. Suggestion schemes
6. Introduction to internal communications
7. Communicating effectively during mergers, acquisitions and change
8. Trade unions
9. Working with unions
10. Preventing and managing industrial action
11. Consultation documents
Discipline and misconduct
1. Step by step disciplinary investigations
2. Step by step disciplinary meetings
3. Disciplinary action
4. Managing poor performance
5. Bullying and harassment at work
6. Dismissal
7. Misconduct outside work
8. Dealing with theft and fraud
9. Data Protection - employee monitoring
10. Discipline and misconduct documents
Discrimination and diversity
1. Discrimination - general
2. Discrimination - age
3. Discrimination - disability
4. Discrimination - race
5. Discrimination - religion or belief
6. Discrimination - sex
7. Discrimination - sexual orientation
8. Bullying and harassment at work
9. Equality Act
10. Diversity in the workplace
11. Right to request flexible working
12. Flexible working
13. Part-time workers
14. Women in the workplace
15. Managing an age-diverse workforce
16. Equality, diversity and flexible working documents
Grievances
1. Handling grievances
2. Grievance documents
Managing your workers
1. Step by step communication
2. Step by step motivating your team
3. Managing the psychological contract
4. Step by step delegation
5. Step by step retention
6. Step by step time management
7. Stress at work
8. Managing depression
9. Working and travelling abroad
10. Working with clients, contractors and other third parties
11. Working with children and vulnerable adults
12. Safeguarding Vulnerable Groups ("VBS")
13. Personal relationships at work
14. Social networking
15. Work-related functions
16. Managing remote workers
Managing your organisation
1. Managing conflict
2. Managing change
3. Changing culture
4. Step by step restructuring
5. Succession management
6. Benchmarking
7. Bribery Act 2010
8. Business gifts and hospitality
9. Dealing with theft and fraud
10. Whistleblowing
11. Working with clients, contractors and other third parties
12. Corporate social responsibility (CSR)
13. Crisis and contingency planning
14. Managing extreme weather conditions
15. Managing during major sporting events
16. Managing 'redundancy survivor syndrome'
17. Managing in a continued recession
18. Avoiding tribunals
19. Directors' responsibilities
Maternity, adoption, paternity and parental
1. Maternity leave
2. Adoption leave
3. Paternity leave
4. Parental leave
5. Time off for dependants
6. Maternity, adoption, paternity, parental
7. and time off for dependants documents
Working hours
1. Working Time Regulations (WTR)
2. Young persons and children
3. Standby and call-out arrangements
4. Lay-off and short-time working
5. Right to request flexible working
6. Flexible working schemes
7. Right to request time to train
8. Part-time workers
9. Job share arrangements
10. Home working
11. Career break schemes
12. Working time documents

Topic page - pay and benefits

National Minimum Wage (NMW)
Itemised pay statements
PAYE and Income Tax
National Insurance Contributions (NICs)
Deductions from pay
Attachment of Earnings Orders (AEOs)
Salary sacrifice
Elements of a reward package
Factors that influence pay levels
How to undertake a pay review
Equal pay
Equal pay audits
Job evaluation
Sick pay (including Statutory Sick Pay)
Pension schemes - general overview
Pensions - stakeholder pensions
Pensions - 'Personal Accounts' scheme
Pensions - occupational and personal pension schemes
Working Time Regulations (WTR)
Sales commission schemes
Standby and call-out arrangements
Bonus/incentive schemes
Flexible (or cafeteria) benefits schemes
Childcare vouchers
Cycle to work scheme
Employee assistance programmes ('EAP's)
Pay documents

Topic page - training and development

Step by step training and development
Step by step appraisal
360-degree appraisal
Step by step performance management
Management development
Coaching and mentoring
Talent management
Identifying and developing leadership skills
Investors in People (IIP)
Secondments
Apprentices
Right to request time to train
Succession management
E-learning
Training and appraisal documents

Topic page - health and safety

Health and safety - legal minimum requirements
Health and safety - employee responsibilities
Risk assessments
Health and safety representatives
Step by step health and safety meetings
Accident reporting and records
Alcohol and drug abuse in the workplace
Asbestos
Blood-borne viruses
The Control of Substances Hazardous to Health Regulations (COSHH)
The Corporate Manslaughter and Corporate Homicide Act
Disabled workers - health and safety considerations
Display screen equipment (VDUs)
Driving on business
Driving - use of mobile phones
Electricity at work
Fire
First aid
Working at height
Home workers
Working in hot temperatures
Legionella
Lone workers
Manual handling
Night workers
Noise
Occupational health services (OHS)
Personal protective equipment (PPE)
Portable electrical appliances
Pregnant workers and women of child-bearing age
Road Transport (Working Time) Regulations
Slips, trips and falls
Smoking
Stress at work
Vibration
Workplace violence
Further advice
Health and safety documents

Topic page - ending employment

Managing leavers
Exit interviews
References
Notice periods
Dismissal
Step by step redundancy
Redundancy
Redundancy pay ready-reckoner
Managing 'redundancy survivor syndrome'
Retirement - the statutory procedure
Managing retirement
Transfer of Undertakings Regulations (TUPE)
Managing TUPE transfers - transfer out
Death-in-service
Employment tribunals
Tribunal claims
Compromise agreements
Arbitration
Leaver and dismissal documents

Topic page - non-employees

Employment status
Agency workers
Work experience and unpaid placements
Working with clients, contractors and other third parties
Working with children and vulnerable adults
Criminal records and CRB disclosures
Volunteers
Non-employee documents

Topic page - HR administration

Step by step personnel files and administration
Document retention
Document retention
Data Protection Act (DPA)
Data protection - recruitment and selection
Data protection - employment records
Data protection - employee monitoring
Data protection - health monitoring
HR administration documents

Topic page - letters and forms

HR letters and agreements
1. Absence - confirm warning
2. Absence - unauthorised - letters
3. Adoption letters and checklist
4. Appeal letters - discipline/dismissal
5. Authorisation to make deduction(s) from pay
6. Authorisation of additional, outside, work
7. Career break letters
8. Change to contractual terms and conditions
9. Compromise agreement
10. Confidential disclosure agreement
11. Discipline - confirm warning
12. Discipline - invite to disciplinary hearing
13. Discipline - suspension - letters
14. Dismissal (expiry of fixed-term contract)
15. Dismissal (ill-health)
16. Dismissal (misconduct or poor performance)
17. Dismissal (some other substantial reason)
18. Dismissal (unauthorised absence)
19. Employee satisfaction survey
20. Flexible working requests - letters and form
21. Grievance letters
22. Harassment or bullying - acknowledge allegation
23. Jury service - confirm details
24. Lay-off - confirm details
25. Maternity letters and checklist
26. Medical reports
27. New starter - first day reporting instructions
28. Non-disclosure agreement
29. Offer of employment
30. Paternity letters and form
31. Pay review - confirm details
32. Performance management
33. Probationary letters
34. Recruitment letters
35. Redundancy letters and forms
36. Reference requests
37. Relocation repayment agreement
38. Resignation - confirm acceptance
39. Retirement letters and form
40. Sales commission scheme
41. Secondment - letters and agreements
42. Sick pay - expiry of payment
43. Time to train requests - letters and form
44. Training repayment agreement
45. Tribunal claim - request to strike out
46. TUPE letters and forms
47. Volunteer agreement
48. Whistleblowing - acknowledge receipt of concern
49. Working Time Regulations - opt-out agreements
HR forms
1. Absence record
2. Adoption letters and checklist
3. Application form
4. Appraisal form
5. Appraisal review preparation form
6. Authority to recruit form
7. Bank details form
8. Data access request form
9. Death-in-service checklist
10. Employee satisfaction survey
11. Equipment issued (record of)
12. Exit interview form
13. Expenses claim form
14. Flexible working requests letters and form
15. Holiday request forms
16. Home working induction checklist
17. Induction checklist
18. Induction plan
19. Interview assessment form
20. Interview expenses claim form
21. Job description
22. Leaver checklist
23. Leaver's report form
24. Maternity letters and checklist
25. Maternity, adoption, paternity, parental and dependant leave guidelines
26. Parental leave record
27. Person specification
28. Personal details form
29. Personnel file checklist
30. Pre-employment health questionnaire
31. Recruitment - short-list form
32. Redundancy letters and forms
33. Retirement letters and form
34. Self-certification of absence form
35. Time to train requests - letters and form
36. Training and development plan
37. Training evaluation form
38. Training record
39. TUPE letters and forms
40. Turnover analysis form
41. Working time record
HR handouts for managers
1. DOs and DON'Ts - absence
2. DOs and DON'Ts - appraisal
3. DOs and DON'Ts - bullying and harassment
4. DOs and DON'Ts - discipline
5. DOs and DON'Ts - dismissal
6. DOs and DON'Ts - grievances
7. DOs and DON'Ts - probationary periods
8. DOs and DON'Ts - recruitment
9. DOs and DON'Ts - redundancy
10. DOs and DON'Ts - references
11. DOs and DON'Ts - retirement
12. Essential employment law for managers
H & S forms
1. Accident claim checklist
2. Accident report form
3. Accident witness statement
4. Chemical storeroom checklist
5. COSHH assessment
6. Disability assessment questionnaire
7. DSE eye test form
8. DSE self-assessment questionnaire
9. Driver safety checklist
10. Electrical visual inspection checklist
11. Emergency procedure checklist
12. Equipment issued record
13. Fire evacuation report
14. Fire safety checklist
15. Fire warden checklist
16. First aid room checklist
17. First aid kit contents form
18. Home working assessment
19. Housekeeping checklist
20. Ladders - inspection forms
21. Laptops - health and safety guidance for users
22. Mobile access towers (MAT) checklist
23. Mobile staff safety checklist
24. Night worker assessment
25. Office refurbishment safety checklist
26. Out of hours emergency procedure
27. Permit to work - confined space
28. Permit to work - working at height
29. Pregnancy health and safety checklist
30. Procedure for using ladders
31. Training record
32. Work experience checklist
33. Working time record
34. Working Time Regulations - opt-out agreements

Topic page - Statistics and legislation

New businesses - overview of minimum requirements
Employment rights
Automatic unfair dismissal
Overview of recent and proposed employment legislation - Great Britain
Northern Ireland employment legislation
Key employment statistics
Redundancy pay ready-reckoner
Useful calculators for statutory rates

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